Privacy Policy
Last updated: August 4, 2026
This Privacy Policy describes how Appointment Scout, a DBA of Secoya Integrated Solutions, LLC ("Appointment Scout," "we," "us," or "our"), collects, uses, and protects your information when you use our appointment alert service (the "Service").
Information We Collect
We collect information you provide directly to us, including:
- Your mobile phone number, which you provide in order to receive SMS appointment alerts.
- Your email address, if you provide one for account or support purposes.
- Your appointment preferences, such as the state, location, and appointment type you want to monitor.
- Payment information, which is processed securely by our payment processor. We do not store full payment card details on our servers.
How We Use Your Information
We use the information we collect to:
- Send you SMS text message alerts about appointment availability that matches your preferences.
- Operate, maintain, and improve the Service.
- Respond to your support requests and communicate with you about your account.
- Process payments and manage your access.
SMS Text Messaging
By providing your mobile phone number and opting in, you consent to receive recurring SMS text messages from Appointment Scout related to appointment availability. Message frequency varies based on appointment activity. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us at support@apptscout.com.
We do not sell, rent, or share your mobile phone number or SMS consent with any third parties for their marketing or promotional purposes. Mobile information collected for SMS delivery is used solely to provide the Service and will not be shared with third parties for marketing purposes.
How We Share Information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers. We share information with vendors who help us operate the Service, such as our SMS delivery provider and payment processor. These providers are contractually limited to using your information only to perform services on our behalf. No mobile information is shared with third parties or affiliates for marketing purposes.
- Legal requirements. We may disclose information if required by law, regulation, legal process, or governmental request.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. When you opt out or close your account, we retain only what is necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
- You may opt out of SMS messages at any time by replying STOP.
- You may request access to, correction of, or deletion of your personal information by contacting us.
Children's Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Appointment Scout, a DBA of Secoya Integrated Solutions, LLC
Email: support@apptscout.com